At Arms Of Eve we want you to be completely satisfied with your purchase so our returns and exchange policy has been designed to be as easy as possible!
You can return or exchange any full priced item that is unworn and in its original condition 14 days of order receipt to receive a full refund or credit. Please note, all shipping costs to and from Arms Of Eve is to be covered by the customer and tracking is required.
If the item is faulty, please contact Arms Of Eve via email at info@armsofeve.com within 7 days of receipt of the item. Please include your order number, photo of fault and reason for return. All shipping costs to and from Arms Of Eve are to be covered by the customer. We will ensure all issues are dealt with swiftly!
All shipping costs to and from Arms Of Eve is to be covered by the customer. Any return item(s) that is a change of heart must be intact and in a saleable condition. Please be mindful that most of our products are of fragile nature and must be packed with care. Arms Of Eve will not accept your exchange if we consider the item(s) used, damaged or broken due to inappropriate packaging via transit, misuse or wear and tear.
Your return(s) must be by registered post so that it can be tracked as we hold no responsibility for items that go missing through transit.
Once your item(s) is returned and inspected, we will send you email confirmation that it has been received. Please allow up to 10 days for your refund to be processed.
