DELIVERY

How much is shipping?
Shipping is FREE Australia-Wide!

Do you offer International Shipping?
Arms Of Eve ships worldwide so no one misses out!
Any order to a New Zealand destination enjoys $20.00 AUD flat rate shipping.
Orders to any other international destination enjoys $30.00 AUD flat rate shipping.

How long till I receive my order?
All online orders will be dispatched within 2 business days.  Once your order has been shipped you will receive an email notification with a tracking number. We use a registered postal service throughout Australia with tracking from door to door. Deliveries may take up to 3-7 working days, depending on location. If you do not receive your order after 7 working days of being dispatched please emailinfo@armsofeve.com so we can follow up.

 

RETURNS & EXCHANGES

At Arms Of Eve we want you to be completely satisfied with your purchase so our returns and exchange policy has been designed to be as easy as possible!

You can return or exchange any full priced item that is unworn and in its original condition 14 days of order receipt to receive a full refund or credit. Please note, all shipping costs to and from Arms Of Eve is to be covered by the customer and tracking is required.

If the item is faulty, please contact Arms Of Eve via email at info@armsofeve.com within 7 days of receipt of the item. Please include your order number, photo of fault and reason for return.  All shipping costs to and from Arms Of Eve are to be covered by the customer. We will ensure all issues are dealt with swiftly!

All shipping costs to and from Arms Of Eve is to be covered by the customer. Any return item(s) that is a change of heart must be intact and in a saleable condition. Please be mindful that most of our products are of fragile nature and must be packed with care. Arms Of Eve will not accept your exchange if we consider the item(s) used, damaged or broken due to inappropriate packaging via transit, misuse or wear and tear. 

Your return(s) must be by registered post so that it can be tracked as we hold no responsibility for items that go missing through transit. 

Once your item(s) is returned and inspected, we will send you email confirmation that it has been received. Please allow up to 10 days for your refund to be processed.

Can I return a sale item?
Please note;There is NO exchange or refund on sale items. All purchases on sale items are final.

Can I return an item from an international delivery?
Unfortunately, we do not offer exchanges or refunds for international orders. 

 

PRODUCTS

Could you tell me a bit more about a specific product?
Sure thing! For all product enquiries, please email us at info@armsofeve.com and we can help you further.

Please note, many of the items available at Arms Of Eve are handmade and use natural materials, so slight imperfections and variations may occur with our products as featured in our product photos on the website.

We embrace the uniqueness and feel it adds to the natural beauty of each item. We have endeavoured to capture the images as accurately as possible. If you have further questions, please email us!

materials

In addition to the time-honored ancient beauty of gold and silver, our jewelry is also crafted from solid precious metals because of their durability and recyclability. We re-use the waste materials of our design and production processes. All of the raw precious metals we use are made from recycled material, purchased from green certified refineries that meet the highest standards for ethical sourcing and minimal environmental impact. We also recycle all of our scraps generated in the development and production process of our jewelry. 

All of our stones are conflict-free, from sources that adhere to the Kimberley Process or from Canadian mines. When we wear recycled materials we honor our own power to adapt, reinvent and flourish. It also reduces our carbon footprint. And by using gems sourced from Canadian mines and Kimberly-certified distributors, we support an honest day’s work.

We also use lab-created stones for some of our colored gemstones to further reduce the impact of mining rare natural gems out of the ground. They are visually and chemically the exactly the same as mined stones, but do not contribute to the land destruction and resource depletion in the way that naturally-mined stones do. We offer our custom bridal clients the option to choose lab-created diamonds, which also are exactly the same as natural diamonds, except they don’t require the environmental damage incurred in mining.

Creating our jewelry in the USA in-house and with small independent producers is an incredibly important aspect of our philosophy. It not only allows us to work closely with the artisans fabricating the jewelry, but it also enables us to deliver handmade pieces to order - keeping a close eye on quality, which we wouldn’t be able to do if we were shipping them from overseas. More importantly, as an American company we want to support other creatives, namely other jewelers, stone setters, casters, CAD artists, and US-based suppliers to the industry. Our jewelry requires precision in fabrication, and that means skilled work from talented individuals. A history of quality craftsmanship is part of the American tradition and has in recent history been in danger of being lost forever in various industries.  Even though we’re small, we’re a company creating new products and we want to be part of supporting the revival of that tradition as well as supporting other small businesses.

We’re grounded in a belief that magnificence lies in elegance, not ostentation. Pursuing sophistication in the unexpected, we create thoughtfully designed pieces that are unique, yet crafted to be versatile and cherished for years.  With aesthetic influences hailing from mid-century architecture and ancient goldsmithing to minimalist art and sculpture, ourentire  collection explores the marriage of daring dichotomies—earthy and modern, streamlined and textured, restrained and sexy, delicate and strong.

Shipping + handling

We can ship anywhere in the world but rates vary according to distance. We use UPS and Federal Express, depending on the destination country.  Please contact us for specific rates.

At this time, we can only offer free standard shipping to Europe or the UK on orders of minimum $100.