Our return policy is valid for up to 14 days from purchase. 

We offer store credit and/or exchanges for the value of your purchase on all full-priced items that are unworn and in their original condition.

Please note we do not issue refunds for a change of mind or for an incorrect purchase.

Due to hygiene reasons, we do not offer any exchanges, refunds or store credit on earrings so please choose carefully.

Our guarantee covers your jewellery for up to 1 year. 
This does not include accessories and apparel.   
This does not include tarnishing from contact with cleaning chemicals, or severe oxidation from high PH skin levels.

• Items must be in their original condition without signs of wear or damage.
• Items returned by mail must be in all original packaging (tags, box included)

• Earrings
• Gift cards

There are NO exchanges or store credit on sale items (excluding Black Friday sale items). All purchases on sale items are final. For health and safety reasons, we do not accept returns for earrings.

Please note that engraved pieces are final sale and cannot be returned, refunded, or exchanged.